Shipping policy

Shipping Policy

Order Processing

All orders placed on the Mondka website are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed, it will be prepared and dispatched through our trusted courier partners.

Shipping Time

Delivery times may vary depending on your location within Pakistan.

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–5 business days

Please note that delivery times may vary during sales periods, holidays, or due to unforeseen circumstances.

Shipping Charges

Shipping charges may vary depending on your location and order value. The exact shipping cost will be displayed at checkout before you complete your purchase.

Occasionally, Mondka may offer free shipping promotions on selected orders.

Payment Methods

Mondka currently supports the following payment methods:

1. Cash on Delivery (COD)
Customers can pay in cash to the courier at the time of delivery.

2. Online Wallet Payments
Customers can also pay using supported online wallets or digital payment methods available at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your order.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our support team within 48 hours of receiving the order so we can assist you promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Mondka will not be responsible for delays or delivery failures caused by incorrect or incomplete address information.

Contact Information

Company Name: Mondka
Email: info@mondka.com
Phone: +92 329 0262240

Address:
D-3, Commercial Plaza
D-3 Block D DHA EME Sector
Lahore, 54000, Pakistan